Terms of Use

Who operates ExplainMe

ExplainMe is an independent software product operated from the United Kingdom.

If you have questions about these terms, contact support@explainme.co.uk.

Using the app

ExplainMe is designed for parents and guardians to manage family setup, child profiles, check-ins, reflections, routines, and related insights.

You agree to use the app only for lawful purposes and only in ways that do not misuse the service, interfere with other users, or attempt to access data you are not authorised to view.

Subscriptions

ExplainMe offers optional auto-renewable subscriptions for premium features.

• Payment is charged through your Apple App Store account at confirmation of purchase.
• Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current billing period.
• You can manage or cancel your subscription in your Apple account settings after purchase.
• Refund requests are handled by Apple under Apple’s own policies and processes.

Apple standard EULA

The iOS version of ExplainMe is also provided subject to Apple’s Standard Licensed Application End User License Agreement.

Accounts and family content

You are responsible for the information you enter into the app, including family names, guardian details, child profile information, check-ins, reflections, routines, and notes.

You should only add information you have the right to provide and share through the service.

Availability and changes

We may update, improve, suspend, or remove parts of the service from time to time. We may also update these terms, and when we do we will update the date on this page.

Liability

ExplainMe is provided on an “as available” basis. To the fullest extent permitted by law, we do not guarantee uninterrupted availability or that the app will always be free from defects.

Nothing in these terms excludes liability that cannot be excluded under applicable law.